Payment conditions and options

Payment options

1. Payment upon registration. Payment at the moment of receiving the service at the hotel at 29 Lenina street, Khabarovsk (in cash or by card).

2. Online payment. A booking is being paid on the website at the moment of making your reservation. To do this you have to choose the option: Payment by card. After that you will be transferred to the site of the payment system.

When paying by card the purchase goes through PAO SBERBANK using the cards of payment systems:

Return process

Order cancellation

The order can be canceled no later than 24 hours before standard hotel check-in time, or specified early check-in.

Return Policy

For a refund on unused service contact a receptionist by phone: +7 (4212) 221-223.

Refunds can be made only in the presence of a check.

Data transfer process descriptions

For payment (entering bank card details) you will be transferred to a PAO SBERBANK payment gateway. The connection with the payment gateway and data transmission is done in protected mode with the use of SSL encryption protocol.

In case your bank supports the technology of secure Internet payments Verified By Visa or MasterCard SecureCode you might need to enter a special password. The given website supports 256-bit encryption. Confidentiality of personal information is provided by PAO SBERBANK. The entered data will not be given to any third parties with the exception of cases stipulated by the Russian Federation legislation. Payments with bank cards are carried out in strict compliance with MIR, Visa Int. and MasterCard Europe Sprl. payment systems.