Payment options

1. Payment in cash at check-in. At the time of receiving the service at the hotel at Khabarovsk, Lenina Street, 29 (cash payment or card charge).

2. Payment on-line. The order is paid on the site at the time of placing the order. To do this, you need to select the appropriate payment item: Payment by card. After that you will be transferred to the site of the payment system.

When choosing a payment with a bank card, the payment is made through the PAO SBERBANK using the Bank cards of the following payment systems:

 

Refund Description

Cancellation of an order

You can cancel the order no later than 24 hours before the standard time of arrival at the hotel, or specified early check-in.

Return Policy

A refund is possible in the following cases:

  • discrepancy of the services rendered.
  • cancellation / change of the order more than 24 hours before the planned arrival.

Return order

To return money for an unused service you need to contact the administrator by phone: +7 (4212) 221-223.

Refund is subject to availability of the sales check.

Description of the data transfer process

For payment (entering the details of your card) you will be redirected to the payment gateway of PAO SBERBANK. Connection with the payment gateway and transfer of the information is carried out in secure mode using the SSL encryption protocol.

If your bank supports the technology of secure Internet payments Verified By Visa or MasterCard SecureCode, you may also need to enter a special password for payment. This site supports 256-bit encryption. Confidentiality of the reported personal information is provided by PAO SBERBANK. The information entered will not be provided to third parties, except as provided by the legislation of the Russian Federation. Carrying out payments by bank cards is carried out in strict accordance with the requirements of the MIR, Visa Int. and MasterCard Europe Sprl payment systems.